Shipping policy
US ORDERS
Orders are processed and shipped within 2-7 business days. All orders are shipped as quickly as possible but please note we do not ship on weekends or holidays. Once your order has shipped, you will receive a tracking link. All orders are shipped via USPS mail, Amazon, UPS, or FedEX and will arrive within 2-7 days after the shipping date.
INTERNATIONAL ORDERS
All international orders are processed and shipped within 2-7 business days via USPS First Class International and generally arrive within 5-10 business days after the shipment date. For rush orders, we offer DHL Express Worldwide which takes 2-4 days depending on location.
All customs duties, taxes, or fees are the sole responsibility of the customer. Please be aware that these fees are issued by your local government and are out of our control.
Soultox LLC cannot be held responsible for lost, stolen or unclaimed packages.